A family faced a shocking night at Travelodge, ending up in a laundry room after their keycard failed
Derby: So, there’s this family who had a pretty rough night at a Travelodge. Danielle Barclay and her husband, Jamie, were there with their two kids after a wedding. Sounds like a fun time, right? But then, their keycard stopped working, and they ended up stuck in the hallway for an hour with their kids.
Imagine sitting there with a crying eight-year-old and a tired twelve-year-old. They were offered a bed in the laundry room after the hotel was fully booked. Can you believe that? The kids had to sleep on a broken mattress in a cold room. Not exactly the cozy family getaway they were hoping for.
Danielle shared their experience on TikTok, and it blew up with over 255,900 views. People were shocked, and many commented on how terrible the situation was. Some even defended the hotel, saying they did what they could. But Danielle thought they should have had a spare room for emergencies like this.
Travelodge did apologize and admitted they messed up. They offered the family a full refund and a complimentary stay, but Danielle said she’s not sure she’d ever want to stay there again. She felt it was a traumatizing experience for her kids, and honestly, who could blame her?
She explained how they got back to their room at 4:15 AM, but there was no way to lock the door. They had to shove a rubber wedge under it for security. Talk about a nightmare! The kids were exhausted the next day, and Danielle just wished the hotel had a backup plan for situations like this.
Even though they got their money back, Danielle feels like she wouldn’t want to risk another stay at Travelodge. It’s a shame because it could have been a nice family trip, but instead, it turned into a story they’ll probably never forget.
