A honeymoon couple struggles to access their money due to Barclays’ IT issues, affecting many customers on payday.
London: A newlywed couple is having a tough time on their honeymoon. They can’t access their bank accounts because Barclays is facing a major IT glitch.
This issue hit just as many British workers were expecting their paychecks. Customers reported problems accessing their money, with some unable to use their funds for nearly 24 hours.
David Marsh and his wife, who are in Australia, shared their frustration. David said he can’t receive money or pay his credit card before heading home.
He’s been with Barclays since 1986 and plans to switch banks when he returns to the UK. He’s not happy with the service right now.
Barclays has apologized, saying they are dealing with ongoing technical issues. They warned that some customers might see outdated balances and missing payments.
One mother expressed her distress, saying she couldn’t buy milk for her baby. She was in tears, worried about her child’s needs.
Another customer, Karen Bannister from Wakefield, said her money never arrived in her Barclays account. She faced embarrassment when her card was declined at the store.
Frustrated customers are reaching out to Barclays on social media, sharing their struggles. Many are worried about how to feed their families without access to their funds.
Barclays acknowledged the problem, stating they are working hard to resolve it. They advised customers not to attempt payments again until the issue is fixed.
