Police are urging north-east residents to be cautious of phone scams targeting broadband customers
North-East: Police are sounding the alarm about scams aimed at broadband customers. They’ve noticed a rise in phone scams where crooks pretend to be from your broadband provider.
These scammers often claim there’s a problem with your service and ask for personal info like your account number or bank details. They might even tell you to download software to “fix” the issue, which lets them take control of your computer.
They’ll pressure you for immediate payment to sort out the supposed fault. If you get a call like this, remember to protect yourself. Never give out personal info to unsolicited callers, even if they sound legit.
Don’t download any software they suggest, and if something feels off, just hang up. Always reach out to your broadband provider directly using the number on your bill to check for any real issues.
Be cautious of unexpected calls about your broadband service. Keeping your devices secure with updated anti-virus software is also a smart move.
If you think you’ve fallen for a scam, contact your bank right away. You can also report it to Police Scotland by calling 101 or online. Every report helps police tackle these criminals and keep everyone safer.
In the UK, you can forward scam texts to OFCOM at 7726 for free, and suspicious emails can be sent to report@phishing.gov.uk. Stay safe out there!
